guest post: 5 common rookie marketer mistakes

I’m about to hop a plane Wisconsin to be a visiting artist at the University of Wisconsin Oshkosh, but luckily I’ve got a great guest post  from Meredith of Smaller Box to share while I’m gone.  Meredith is talking about 5 mistakes rookie marketers (and sometimes even more seasoned marketers) often make.  She’s also got a new ebook out that guides you through all the steps of putting together your marketing plan (details at the end of the post).  Thanks, Meredith!

If creativity is the passion that prompted you to start your business, it’s easy to let marketing be an afterthought. Even if you’re committed to marketing your business, there are so many pitfalls that can keep you from the success you deserve. Below are 5 of the most common mistakes people make when trying to market their small business.

Unrealistic Expectations
When we start a business we’re full of enthusiasm and high hopes. We think “I’ll create a website and a Facebook page and, because my products are so amazing, I’ll have thousands of loyal fans in no time!” After a few months pass and you’ve only shipped a dozen or so orders the disappointment and self-doubt sets in. You think to yourself “I’ve been blogging, I’ve been Tweeting, I’ve been advertising, what gives? Maybe it’s just me. I should’ve shipped hundreds of orders by now!”

It’s not just you, this happens to a lot of people. It’s important to start a business with realistic expectations so you’re not disappointed. Marketing takes time to deliver results and some marketing methods are going to be more effective than others. It’s important to do some projections, so you have an idea of what results you can expect from a marketing endeavor. You also need to understand that marketing is a cumulative process, so the little things you accomplish each day become big things down the road.


Ignoring Secondary Conversions

On the subject of marketing’s cumulative effects, it’s important to understand all the results of a marketing campaign. We get so hung up on direct sales that we may ignore very valuable secondary conversions. If a marketing campaign delivers Facebook likes, Twitter followers, newsletter subscribers, RSS followers, etc. those are all valuable conversions, even if they didn’t result in immediate sales. If direct sales is the only metric you pay attention to, you may shut down a marketing channel that was delivering terrific benefits.

When you measure the results of a campaign, it’s a good idea to look at all the different kinds of conversions it was able to deliver. You want to measure direct sales, but you also want to look for other signs of success that can lead to more orders down the road. These results could be a larger social media following, an increase in your mailing list sign ups, or a larger following on your blog.


Picking the Wrong Marketing Venue/Technique

We often pick marketing venues or techniques because “everyone else is doing it.” Everyone’s on Twitter, I should be on Twitter. Everyone’s advertising on HipsterIndieBlog.com, I should advertise on HipsterIndieBlog.com. This mentality will never deliver the results you want because your business is not like everyone else’s business.

You want to choose marketing venues and techniques based on YOUR business. You need to consider your own target demographic, your own goals, your own products and services. Your customers may not be on Twitter. They may not read HipsterIndieBlog.com. Adwords might be the most productive platform for you. Viral videos might be the right path to your success. You can’t make these determinations until you understand your own business. You need to know your target market and how to reach them. You need to spell out your objectives and what marketing tactics will be most effective for achieving them.


Not Understanding Marketing Techniques

Different marketing techniques are designed to deliver different results. If you don’t know what results you’ve optimized for, it can be pretty disappointing when you were looking for result A and only see result B. For example, search engine marketing is geared to direct sales. The idea is you put products or services in front of people when they are searching for them, and that makes them more likely to buy. For a lot of companies this works well.

The downside to this kind of marketing is that it can be a bottomless pit. You can keep paying 20 cents per click and getting a 1% conversion rate, but if you stop paying the sales stop coming. If you invest all your money in search engine marketing but your goal was to grow a brand with a large following and social media buzz you may find you’re making almost no in-roads in that department. Sales might increase as you spend more money, but your brand awareness is still pretty low. It’s not that your brand isn’t lovable, it’s that you’ve optimized for direct sales over brand awareness.

When you design a marketing campaign, it’s important to know from the beginning what you want the results to be. Do you want link building because it is great for your SEO and you’ve seen a high conversion rate on organic search? Do you want social media followers because you’ve seen a high conversion rate from social sites? Knowing the answers to these questions can help you figure out which techniques are going to be most important to you and help you accurately evaluate your results.


Not Being Ready for Marketing

One of the biggest and most common mistakes I see, is online shops getting into marketing before they’re ready. Marketing will bring customers to your virtual doors, but your website might send them packing. Before you do any marketing you’ve got to make sure your website is up to snuff.

Once you’ve got a website that’s optimized for converting visitors, you’ve got to take the time to actually understand your audience, develop your unique selling proposition and plan out your marketing strategy. This includes evaluating all the marketing techniques you’re considering; coming up with ROI projections and a list of desired results. Once you’ve got your site in order and a solid plan of action, then you’re ready to do some marketing.


Stop Marketing Like a Rookie

If you’re not getting great results from your marketing efforts, it’s time to stop marketing like a rookie. My new ebook, Marketing With a Plan: How to Successfully Implement Effective Marketing Strategies to Grow Your Small Business (Without Using Words Like “Synergy”), is designed to take you from newbie marketer to confident expert, at least when it comes to marketing your own business. I wrote this book based on my own experiences starting my retail shop from scratch and growing it into a profitable business with thousands of customers.

In the book you’ll learn to:

  • Research your target market, identify who they are and how to reach them.
  • Develop your unique selling proposition.
  • Develop marketing ideas and evaluate them with an eye for projected results.
  • Project costs and return on investment for every marketing strategy.
  • Break big projects down into smaller manageable tasks.
  • Stay on track and get things done.
  • Set priorities based on what is likely to deliver the best results.
  • Evaluate campaign results, understanding what worked and what didn’t, so you can make better decisions.
  • Compare your actual campaign results with projections.

Get More Details!

20 Comments

  1. I am a true rookie
    I have yet to get involved with optimization.
    Just building and posting product to the store, and joining circles.

  2. I’ve been doing a little of this and a little of that and not really thinking of overall strategy. Thanks for the info!

  3. It’s reassuring to know I’m not alone in feeling overwhelmed by the maize of marketing choices.

  4. I am totally new to this, I starting making jewelry, never used a computer, so I sold at our local farmer’s market, then I became a very disabled Grandmother, well great grandmother, and I would like to suppliment my disapppearing income. I do not understand Facebook, Twitter or any of those sites, so I need a lot of help!! Does any one have information for beginners? Other than to buy showcases that no one ever sees after they pay their money. haha. I have my shop set up, I have sold a few items, and I am very happy about that, but I would like to do better. Anyone have any starting up suggestions?
    thanks
    Kelly

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  6. One of my coaching clients turned me on to this site and I am so glad she did. Megan is right on the money with her marketing mistakes.

    Not sticking to a plan or not even having a marketing plan is the biggest mistake almost all of us creative types make when getting started… (myself included!)

    I’d add that it’s a good idea to set measurable specific goals, and never decide on a goal without taking some action on it immediately.

    For example, if your goal is to do forum marketing, sit down and write down your action steps right away.

    Goals
    1. Find 3 active forums to concentrate on in my target market by Tuesday at 3pm.
    2. Register for said sites by Thursday.
    3. Draw up schedule to spend 30 minutes on Monday, Wed, and Fridays to participate

    Immediate action? Spend 30 minutes browsing today to find some forums and start making a list to check out.

    Hmm. I just realized I’ve been slacking off myself in that department. I’m going to go take my own advice now.. 🙂

    ~Christine

  7. Very important info. Marketing is super important, the way of marketing your OWN business is nothing like marketing other business…

  8. Thank you for the article, very informative. I am like the others I am lacking the expertise of advertising. My sales are very slow, I guess I have not reach the right clientele I would like to reach.

  9. Thanks so much for the tips, I am VERY new and a lot of it is over my head, but I believe it will help more & more as I progress. At this point, I am not ready for marketing, just ready for gathering information. Thanks again, Kathy

  10. I think this is a great article. However, I have one complaint. You assume that we newbies know the meaning of abbreviations like: SEO. Now, what the heck are you talking about?
    Other than that, I was able to understand everything else. I just wish that if a writer uses an abbreviation, the spelled-out reference to it is used at least once.
    Thanks!

  11. SEQ = Search Engine Optimization.

  12. A newbie am I. Marketing is an entire foreign term for someone like me. Thank you for the tips.

  13. Thank you so much for this posting. I am new to this and there are are few things in there (your tips) tthat I did not consider before. I am going to apply them and see how it works out.

  14. Thank you for this information on marketing. There is so much information to sift through when you start an online business. This article gave me a place to start thinking and implementing some marketing strategies.

  15. Corrine Robson

    It’s so true. In my situation, it has taken years of being involved in my community and now starting on Etsy.com to get people to recognize me. After while one becomes a known quanityt and someone buyers think of when they need my product.

  16. Great information- thank you!

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  18. I think my product line is too diverse. I love to create new and different things but when I compare my site/line to others I see that they have specialized and are doing so much better than me. But I can’t stop trying new things. Maybe I’m just not ready to market. 🙂 Ken.

  19. I’m guilty of a few of these but you gotta learn from your mistakes. Thanks for the info.

  20. thanks for the great tips Megan.