Struggling with whether to have a Black Friday/Cyber Monday sale this year? Here’s why I’m having one.

For the past few years, I’ve been adamant about not having a Black Friday/Cyber Monday sale for my jewelry business. There are several reasons for this. One was simply that I started holding a major birthday sale at the end of October, and I didn’t want to hold another sale so close to that one. …

the world doesn’t need MORE stuff, it needs YOUR art

What do do when morals and creativity clash. A few weeks ago, when I asked “Can you tell me the value your products provide?” I got the following email from a reader: “I am into a minimalist phase in my life and strongly believe there is a big consumerism problem in this world. My life …

what your customers aren’t telling you: the importance of observation and subconscious decision making

I rode my bike past a self-storage place the other day and noticed that it was recently landscaped. Flowers, trees, and a fresh coat of mulch lined the fence facing the road. My first thought was, why would anyone bother taking the time to landscape a self storage place? Then I realized it was analogous …